We had our first major emergency with Froyo yesterday. After Corey picked me up from work, we dropped by the store to make sure everything was okay and to sample a little of our product. (We just got new flavors and I hadn’t tasted them yet.) Everything was great; no hiccups or anything. We decided to go home and get some dinner before we were going to head over to our friends the Vigues’s to babysit the kids.
About 40 minutes before we were supposed to be at the Vigues’s, one of our employees called. She was frantic because there was water spraying everywhere and she wasn’t sure what was going on. We tried to talk her through turning the water off, but she was getting sprayed by water and couldn’t get the machines to move out of the way, especially while she was on the phone. We called the Vigues and told them we had to bail on babysitting, which we were pretty sad about since we love their kids and we hated leaving them in the lurch like that. Then, we headed over to Froyo.
By the time we got to Froyo, she had figured out how to turn the water off and was completely drenched. (We offered to let her go home, but she told us she was fine.) There was a small lake in the store. Our other employee came in just before us because she was going to help give out samples to a car show in the parking lot last night. All four of us proceeded to mop/wipe up the gallons of water all over the place–floor, counters, machines, cabinets. About two hours of clean up and five gallons of water later, we were back to normal.
Luckily, the only thing damaged was the reason for the flood in the first place. One of the tubes to the ice cream scoop cleaner tub had split. Even though it was lots of fun to deal with, it could’ve been a lot worse. We’re grateful for our awesome employees and no damage done!
Our new location is looking sweeter and sweeter all the time.
About Jenni Elyse
Congrats on the business.
Man, I’m glad it turned out ok, and although it was probably a pain, at least it was fairly minor! Don’t worry about the sitting thing–but we will have to figure out another time for you to come over cuz the kiddos really miss you (as do we all!)
glad it all turned out well!
Sounds like you guys came out with flying colors. Glad it wasn’t too bad.
Oh my! I hate big water leaks! I once had a similar problem except it was a urinal that was spraying everywhere! :O I’m so glad that you were able to get it all cleaned up!
Glad to hear it all got taken care of ok. Never fun to have to deal with the stresses.
What a mess! So glad it wasn’t anything too serious.
I just tried Fro Yo about a month ago for the first time. My cousin Spencer is addicted, he’s a health nut and doesn’t eat sugar EXCEPT for FROYO! He took us there and we were impressed and said we’d go again. Good luck!