We had our first major emergency with Froyo yesterday. After Corey picked me up from work, we dropped by the store to make sure everything was okay and to sample a little of our product. (We just got new flavors and I hadn’t tasted them yet.) Everything was great; no hiccups or anything. We decided to go home and get some dinner before we were going to head over to our friends the Vigues’s to babysit the kids.
About 40 minutes before we were supposed to be at the Vigues’s, one of our employees called. She was frantic because there was water spraying everywhere and she wasn’t sure what was going on. 8O We tried to talk her through turning the water off, but she was getting sprayed by water and couldn’t get the machines to move out of the way, especially while she was on the phone. We called the Vigues and told them we had to bail on babysitting, which we were pretty sad about since we love their kids and we hated leaving them in the lurch like that. Then, we headed over to Froyo.
By the time we got to Froyo, she had figured out how to turn the water off and was completely drenched. (We offered to let her go home, but she told us she was fine.) There was a small lake in the store. :? Our other employee came in just before us because she was going to help give out samples to a car show in the parking lot last night. All four of us proceeded to mop/wipe up the gallons of water all over the place–floor, counters, machines, cabinets. About two hours of clean up and five gallons of water later, we were back to normal. :D
Luckily, the only thing damaged was the reason for the flood in the first place. One of the tubes to the ice cream scoop cleaner tub had split. Even though it was lots of fun :| to deal with, it could’ve been a lot worse. We’re grateful for our awesome employees and no damage done!
Our new location is looking sweeter and sweeter all the time.